Walmart + Botmock

Today, we are thrilled to announce that we have entered into an agreement with Walmart related to the purchase and sale of certain Botmock assets, and our team will be joining Walmart. With this we will be able to take the power of Botmock and help teams across Walmart create exceptional conversational experiences.

We started Botmock in 2016 and launched our first version in early 2017. At that time, conversational experience were just starting to take shape. There was a huge gap between the design team and development team. In some cases there was no official design team. Most of our early customers worked directly within build platforms like DialogFlow, IBM Watson etc. Making it hard for them to rapidly test their idea. Non-devs were reverting back to tools like Visio, LucidCharts etc to help them fill the gap. This only made the gap even bigger.

5 years later, we now find ourselves as an essential tool for any team looking to build conversational experiences.

Our journey has led us to chat with thousands of teams from around the world and better understand how they are working to design, build and deploy complex conversational experiences. One of these teams was at Walmart. We had several conversations about how they are approaching these problems and the scale at which they are working with.

After a few conversations, it soon became clear that joining forces would be mutually beneficial for Walmart and Botmock.

We want to sincerely thank you for joining us on this journey. We are excited about the future of conversational experiences and strongly believe that we will continue to make huge impact on the conversational technology space by joining forces with Walmart.

To the future,

Obaid Ahmed, Brielle Nickoloff, Gauhar Shakeel, Rahul Chauhan and Ulie Xu


We know you may have some questions. We have answered a few below...

What's happening?

We have entered into an agreement with Walmart related to the purchase and sale of certain Botmock assets, and our team will be joining Walmart.

What happens next?

As part of this process, we will be shutting down Botmock application and will be providing transition support to existing customers in migrating their data off Botmock.

I just started my subscription or I have an yearly plan, what happens to my subscription?

All monthly and yearly subscriptions will be cancelled immediately and you will have access to Botmock till Dec 1st, 2021. For yearly subscriptions we will be issuing a refund for the remaining months.

I have an enterprise account. How does the shutdown impact me?

Our account managers will be contacting your team owners with the specific timeline for your team's transition.

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